Terms & Conditions
Welcome to Vapes Europe: Your One-Stop Shop for Everything Essential. At Vapes Europe, we're dedicated to offering a wide selection of services, information, and tools, all dependent on your agreement to our clearly stated terms, policies, and notices. Engaging with our website and utilizing our services means you're consenting to follow our Service Terms, which also encompass any additional policies noted on our site or via hyperlink.
Committing to Our Services
Your interaction with our site, whether for browsing, buying, selling, or contributing, signifies your agreement to our Service Terms. These terms apply universally to all site visitors, including but not limited to browsers, vendors, purchasers, and content creators. Please ensure you read and understand these terms before using our site; if you disagree with any part, refrain from using our services. Additionally, these terms cover any new functionalities or features introduced to our shop.
Revisions and Adjustments
We hold the right to alter or revise our terms, with any changes to be posted directly on our website. Keeping abreast of these modifications is crucial, as your continued site engagement following an update implies your acceptance of the revised terms.
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Our offerings are made possible through Shopify Inc., which provides the e-commerce platform that enables our product and service offerings to you.
Online Shopping Terms
By accepting these terms, you affirm you're of legal age in your area of residence, and you permit any minors under your care to utilize this website. Misuse of our products or services is strictly prohibited.
Reliability of Site Information
The site's information might not always be up-to-date or comprehensive. Rely on the site’s content at your own risk, and always seek more current and complete sources of information for making informed decisions.
Service and Pricing Changes
At any moment and without notice, we may alter or discontinue our Service, for which we shall not be held liable for any modification, pause, or discontinuation.
Product and Service Offerings
Our website may offer certain products or services exclusively online, which are subject to our Return Policy.
Accuracy of Your Information
We reserve the right to cancel any order and may, at our discretion, limit or cancel quantities bought per person, household, or order.
External Tools and Websites
We may provide you with access to third-party tools and websites without endorsement or responsibility on our part for their content.
User Contributions
We reserve the right to use any user-contributed comments or feedback as we see fit, without any obligations attached.
Your Privacy
Your personal information submitted through our store is protected by our Privacy Policy.
Accuracy and Corrections
We reserve the right to correct any inaccuracies or errors, and to update information at any time without prior notice.
Prohibited Activities
Our website must not be used for illegal purposes or to violate the rights of others.
No Warranties; Liability Limitations
Our Service is provided without warranties of any kind, either express or implied.
Indemnification
You agree to indemnify Vapes Europe against any claims or demands that may arise from your use of our services.
Legal Compliance
These terms will continue to apply until terminated by either party and are governed by applicable law.
Custom Regulations
Please note that we are not liable for any customs issues or delays that may arise when shipping to Denmark and Switzerland. Customers are responsible for ensuring that their orders comply with local customs regulations.
Contacting Us
For any inquiries about these terms, reach out at sales@vapeseurope.com.
1. Return Shipping via UPS Only: Customers must use UPS for returning items. In case of a lost parcel, the customer will be liable, and no refund will be issued.
2. UPS Collection Points: If requested to collect from a UPS collection point, the customer must do so within the specified timeframe. If the parcel is not picked up and is returned to us, a fee of €20 will be deducted from the refund.
3. Uncollected Parcels: If the customer fails to collect the parcel from the UPS collection point and it is not returned to us, no refund will be issued.
4. Return Shipping Costs: Customers are responsible for paying the postage costs for returning items.
5. Return Policy: We have a 7-day return policy. If an item is faulty, please contact us within 2 days of delivery.
6. Non-Refundable Products: Products labeled as non-refundable cannot be returned or refunded.
7. Used Items: Items that have been used are not eligible for return.
8. Collection from UPS within 3-5 Days: Customers should pick up their parcel from the UPS collection point within 3-5 days of delivery to avoid potential fees or issues.
9. Order Changes or Cancellations: If you wish to make changes, such as updating the address or canceling the order, please do so before 15:00 on the day of the order.
